Durable Filter Manufacturing, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or communicate with us through electronic means.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, company name, and any other information you voluntarily provide when you request a quote, contact us, or sign up for communications.

  • Non-Personal Information: IP address, browser type, pages visited, and other anonymous usage data collected via cookies or analytics tools to help us improve website performance and user experience.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and quote requests

  • Process and fulfill orders or service requests

  • Improve website functionality and user experience

  • Communicate company updates, product information, or promotional offers (only if opted in)

  • Comply with legal obligations

3. How We Share Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share data only when necessary to:

  • Complete a service you have requested (such as payment processing or shipping)

  • Comply with laws or respond to lawful requests and legal process

  • Protect our rights, property, or safety

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze usage trends, and improve site functionality. You can modify your browser settings to disable cookies, but doing so may affect some features of the site.

5. Data Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet is 100% secure. We encourage you to contact us directly for sensitive matters.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage users to review the privacy policies of any third-party websites they visit.

7. Your Rights and Choices

You may contact us at any time to:

  • Review or update your personal information

  • Opt out of communications

  • Request the deletion of your data from our systems

8. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from them.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions or concerns about this policy or how your information is handled, please contact us:

Durable Filter Manufacturing, LLC
232 South Evergreen Street
Bensenville, IL 60106
Phone: (630) 766-0398
Email: sales @ durablefilters.com